At Haywood Media Agency Limited, your privacy matters, both legally and ethically. This page explains how we collect, use, and store your personal data when you interact with our website or services.


What We Collect

We may collect:

• Contact form submissions (name, email, message)

• Email communications

• Analytics data via Google (e.g. device, IP, user behaviour)

• Booking info via TidyCal

Why We Collect It

We collect this to:

• Respond to your enquiries

• Manage and deliver client projects

• Improve site performance

• Schedule meetings

Data Use & Third-Party Tools

We do not sell your personal data. However, to operate efficiently and provide you with our services, we may share data with trusted third-party processors. These include:

• Google Workspace (email, documents, file storage, calendar)

• TidyCal (appointment bookings)

• SignNow (contract signing and digital agreements)

• Xero (invoicing, quoting and accounting)

• Adobe Creative Cloud (creative asset storage)

• Apple iCloud (project notes and backup)

• Google Analytics (website traffic analysis)

All data is processed securely and only for the purposes outlined in this policy.

Data Protection & Retention

Your data is stored securely and is only accessible by authorised personnel. We retain data only as long as necessary.

Your Rights (GDPR)

You may request:

• Access, correction or deletion of your data

• Withdrawal of consent or objection to processing

• Contact us at: info@haywood.media

ICO Registered

We are registered with the UK Information Commissioner’s Office.

Media and Contributor Data

As part of our production and creative work, we may process personal data in the form of video footage, photography, audio, or interviews featuring identifiable individuals. This may include clients, collaborators, event attendees, or members of the public.

We request that clients obtain all necessary permissions or consents for individuals they invite or arrange to be filmed. While we take reasonable steps to inform participants and encourage sign-off, we cannot guarantee that all contributors have completed formal release documentation.

If you believe you appear in any identifiable media and wish to review, restrict, or withdraw your inclusion, please contact us at info@haywood.media All requests will be considered in line with applicable data protection law, client agreements, and project-specific obligations. Haywood Media accepts no liability for client-provided individuals where appropriate consent has not been secured.